Help Centre
Everything you need to know about I'm Alive
💚
How I'm Alive Works
The daily check-in, escalation alerts, and passive monitoring explained.
🚀Getting Started
Set up your account, add a contact, and start checking in — in 2 minutes.
📊Guardian Dashboard
How to monitor your loved ones from one dashboard. What you see and how to use it.
🔔Escalation Alerts
The 4-stage alert system. What happens when someone misses a check-in.
📡Passive Monitoring
How the app watches for activity even when you forget to check in. Privacy-first.
🔧Troubleshooting
Common issues and how to fix them. Timezone, notifications, SMS, and more.
💎Plans & Pricing
Free vs Lifetime vs Family. What's included in each plan.
Still need help?
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